1.Q: Where is your factory and which port do you export?
A: Our factories most located in Anping County, Hebei Province. The nearest Port is Xingang Port (Tianjin)
2.Q: What’s your MOQ?
A: Commonly our MOQ is around 200pcs, But different for some goods, pls contact us for details.
3.Q: What is your payment term?
A: Payment: T/T 30% as deposit, the balance against the copy of B/L. Or Irrevocable L/C at sight
4.Q: If the quality not meet my request, what can I do?
A: Pls send us your pictures for the problem goods with quantity, we can replace the goods for you for free.
5.Q: What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the courier cost. And all the sample cost will be refunded after you place the order.
6.Q: Do you test all your goods before delivery?
A: Yes, we would the goods test before delivery.
7.Q: All costs will be clear?
A: Our quotations are straightforward and easy to understand. Won’t cause any extra cost.
8.Q: How can I repair galvanizing that has been cut or damaged?
A: Most repairs can be touched up by using paints containing zinc dust, sprayed zinc or zinc base solder.
9.Q: How long warranty does your company can provided for fence product?
A: Our product can last for 10 years at least. Usually we will provide 5-10 years guarantee.
10.Q: How can I assure my payment?
A: You can place the order through Trade Assurance on Alibaba.
We Promise
1. Reply your enquiry in 24 working hours;
2. Special discount can be offered with large quantity;
3. Experienced staffs will answer all your questions in professional and fluent English;
4. We will try our best to meet your requirements and supply you best quality of the products.
